CSA Subscriber Agreement

Sharing the Farm

At Amber Waves Farm, we are committed to growing the highest-quality produce for you while sharing a joyous, interactive, and exciting farm experience. Amber Waves is your farm, and we encourage you to take advantage of all it offers, including touring the fields, harvesting marked pick-your-own crops, and visiting the animals. We ask that you respect the farm and all its components (farmers and staff, other CSA subscribers, plants, animals, insects, and soils).

Risks and Rewards of the Season 

By joining our CSA, you agree to share the rewards of a bountiful harvest as well as the many risks (weather, plant diseases and pests, weeds, crop failures) we face each season. Because we are a highly diversified farm, we anticipate that any crop failures or absences we experience will be compensated by the surplus of another produce item. Your commitment, partnership, and understanding make our work at the farm possible - so thank you for joining us!

Our Pledge to You

While Amber Waves Farm is not Certified Organic, we do not use chemical fertilizers, pesticides, or herbicides; instead, we build soil and plant health with compost, natural amendments, cover cropping, and crop rotation. While all of the produce you receive in your weekly share has been washed at the farm, the occasional insect or pocket of soil sneaks by us. Don't be alarmed! Just rinse and move on!

Pickup Location

At the beginning of the season, you will sign up for a designated pickup day and time to retrieve your share. CSA pickup takes place weekly in the CSA room attached to the East side of our market at 367 Main Street. We allow pickup day changes within the same week with three days’ notice (see below).

CSA Parking

Please park along Route 27 when you come to pick up your share and access the Pick-Your-Own fields. Do not park in the parking lot behind the market, which is reserved for limited employee parking and a loading/unloading zone.

Rescheduling Your Pickup Day, Missed and Late Pickups

Our policy aims to work around our subscribers’ schedules, limit food waste as much as possible, and avoid logistical problems for the farmers! We rely on subscribers notifying us when they will not pick up their CSA shares.

Rescheduling Your Pickup Day

We offer four weekly pickup times to accommodate your busy schedule:

  • Tuesdays, 2-5 pm

  • Wednesdays, 8-11 am

  • Fridays, 2-5 pm

  • Saturdays, 8-11 am

If you want to change your pickup day, email Jane Keihn, CSA Manager, at csa@amberwavesfarm.org or do one of the following:

Missed Pickups

If you are on vacation or out of town and will miss your pickup day, email csa@amberwavesfarm.org or do one of the following:

  • Ask a friend to pick up your CSA box in your place (you do not have to tell us in advance).

  • Reschedule your pickup day within the same week by logging into your online account. However, pickup changes can only be scheduled three days in advance on your online account. We cannot guarantee your add-on shares if you reschedule your pickup. 

  • Place your box on hold for a week or up to three weeks. Log into your online account to place your box on hold. We do not offer credits for holds. We will donate your share to a local food pantry, family, or farmer.

  • Email csa@amberwavesfarm.org about your schedule change. The email must be received three days in advance to ensure a schedule change.

Late Pickups 

If you’re running late for pickup, you must email csa@amberwavesfarm.org or call us at 631-267-5664 before the end of your pickup window or do one of the following:

  • Ask a friend to pick up your box in your place.

  • Contact us before your scheduled pickup time ends, and we will do our best to accommodate a same-day, delayed pickup. Please keep in mind this creates extra work for our staff, so please do not make it a habit. We cannot guarantee your add-on shares if you are delaying your pickup. 

Please do not arrive unannounced on another day to pick up a box as we have not prepared a box for you. We cannot guarantee the availability of your CSA past the scheduled pickup window. We will donate the contents of your share to a local food bank, farmers, and members of the community.

Wooden Box Return Policy

CSA shares will be ready for weekly pickup in our Amber Waves Farm wooden boxes. The boxes belong to the farm. You are expected to return them weekly when you pick up your share, or you can leave them inside the CSA room anytime during the week. All boxes returned after CSA pickup hours must be labeled with your name.

Our new wooden boxes are available for purchase. It is $25 for a small share wooden box and $35 for full share wooden boxes. At the end of the season, Amber Waves will bill you for any boxes that were not returned. If you forget to return your box, a friend picks it up in your place, or you would prefer a cardboard box, you may collect your share in a pre-packed cardboard box or transfer items in your box to a tote bag.

Pick Your Own in the Fields

In addition to your weekly box of veggies, you’ll have access to special pick-your-own areas of the field, which include (depending on the time of season) flowers, herbs, shishito peppers, cherry tomatoes, husk cherries, peas, and a few other treats.

The Pick Your Own fields are open daily between 8 a.m. and 5 p.m. Pick Your Own is for primary family members of the CSA share and is not transferable to friends, guests, or extended family who pick up in your place.

Market and Kitchen Discount

As a CSA subscriber, you’ll receive a 10% discount in our market and kitchen while your subscription is active. Memorial Day through Thanksgiving CSA subscribers will receive the 10% discount all year. Year-round CSA discounts are active from the day you sign up through Jan 31 of the following year. There will be some overlap time as a grace period between when your year-round discount ends and when you need to sign up again to avoid a lapse. Please remind your cashier at checkout. The market discount applies to primary family members of the CSA share and is not transferable to friends, guests, or extended family picking up in your place. We ask that you respect our policies.

Contacting the Farm

The best way to communicate with us is to email csa@amberwavesfarm.org. We will do our best to respond as soon as possible. Please email us regarding postal or email address changes, pickup times, and questions about your share.

Please read our emails. We depend on communicating important information about your box contents, recipes, policies, and farm events. We promise not to overload you with emails. Of course, the best time to communicate with us is at the farm during CSA pickup, when we are happy to answer questions about the farm and the weekly harvest. 

CSA Subscriber Waiver of Liability

In consideration of my participation as a subscriber of the Community Supported Agriculture program for the 2024 season and/or the 2024/25 early winter season conducted by Amber Waves Farm in Amagansett, NY, I hereby release, on behalf of myself, my estate, my heirs and assigns, Amber Waves Farm Inc., its officers, directors, employees, agents, and volunteers, from any and all claims, liability, loss, damage, or cost that may arise from or in any way related to my participation in this program, including but not limited to personal injury or death. I understand that there are potential hazards on the farm and in the use of equipment on the farm. I assume all personal and financial responsibility for any accident or other injury or loss arising from or in any way related to my participation in this program. 

Refund and Cancellation Policy

All sales are final. You may cancel your subscription at any time; however, we cannot issue any refunds. If you experience life-altering circumstances such as severe illness or unexpected hardship, please contact us at csa@amberwavesfarm.org.